ar99999 Privacy Policy

1 Who We Are

ar99999 is an online betting and gaming platform operating at ar99999.pro, providing sports betting, live casino, slots, fish games, and related services to adult users in Pakistan. All services on ar99999 are delivered in PKR and are designed for the Pakistan market, supporting payment methods including JazzCash, Easypaisa, Raast, and bank transfer.

This Privacy Policy applies to all personal information collected through the ar99999 website, any associated mobile-optimised pages, and through communications between you and the ar99999 support team. By registering an account or continuing to use ar99999, you acknowledge that you have read and understood this policy.

For any privacy-related questions or requests, you can reach the ar99999 team at the contact details provided in Section 11 of this policy.

2 Information We Collect

ar99999 collects personal data through several channels — at registration, through your use of the platform, and through communications with our support team. The categories of information collected are described below.

Information you provide directly:

• Registration details — your full name, date of birth, email address or mobile number, and a chosen username and password.
• Identity verification (KYC) documents — a copy of your CNIC, passport, or driving licence, and proof of your payment account ownership (e.g. a JazzCash or Easypaisa account screenshot showing your registered name).
• Payment information — your JazzCash number, Easypaisa number, Raast ID, bank account details, or card details used for PKR deposits and withdrawals. ar99999 does not store full card numbers — payment processing is handled by our payment service providers.
• Support communications — messages, emails, or chat transcripts exchanged between you and the ar99999 support team.

Information collected automatically:

• Device and browser data — IP address, device type, operating system, browser version, and screen resolution.
• Session and activity data — pages visited, time spent on each section, bet history, deposit and withdrawal activity, bonus usage, and login timestamps.
• Cookie and tracking data — session cookies, preference cookies, and analytics identifiers. See Section 5 for full details.

The following table summarises the main data categories and why they are collected:

3 How We Use Your Data

ar99999 uses the personal information it collects for specific, clearly defined purposes. We do not use your data for any purpose that is incompatible with what is described here.

• Account management — to create, maintain, and secure your ar99999 account, including processing login requests and managing your account settings.
• Transaction processing — to handle PKR deposits via JazzCash, Easypaisa, Raast, and bank transfer, and to process withdrawal requests to your verified payment account.
• Identity verification — to confirm that you meet the 18+ age requirement and that your payment accounts are registered in your own name, in line with our KYC obligations.
• Fraud prevention and security — to detect and investigate unusual account activity, duplicate account attempts, third-party payment attempts, and other potential breaches of our Terms and Conditions.
• Customer support — to respond to your queries, resolve betting disputes, handle withdrawal issues, and manage responsible gaming requests such as self-exclusion.
• Platform personalisation — to tailor your experience on ar99999 based on your preferred sports (such as PSL cricket or T20 matches), game types, and historical activity, where you have not opted out of personalisation.
• Promotional communications — to send you information about bonus offers, seasonal promotions (e.g. PSL promotions), VIP rewards, and new platform features, where you have opted in or where we have a legitimate interest in contacting existing users.
• Platform improvement — to analyse aggregate usage patterns, identify technical issues, and improve the overall ar99999 experience for Pakistan users.

Where ar99999 relies on your consent to use data for marketing purposes, you may withdraw that consent at any time through your account settings or by contacting support.

4 Data Sharing and Third Parties

ar99999 does not sell your personal data to any third party. Data is only shared in the limited circumstances described below, and only to the extent necessary to fulfil the described purpose.

• Payment service providers — your payment details are shared with the relevant payment processors (such as JazzCash, Easypaisa, Raast, or partner banks) solely to complete your deposit or withdrawal transaction. These providers operate under their own privacy and security obligations.
• Identity verification providers — KYC documents may be processed by third-party identity verification services engaged by ar99999 to confirm the validity of your submitted ID documents. These providers are contractually restricted from using your data for any other purpose.
• Platform and security technology providers — ar99999 uses third-party software for fraud detection, platform analytics, and infrastructure. These providers access only the minimum data required and are bound by strict data processing agreements.
• Legal obligations — ar99999 may disclose personal data where required to do so by applicable law or in response to a valid legal request. We do not disclose data voluntarily to government agencies beyond what is legally required.

5 Cookies and Tracking Technologies

ar99999 uses cookies and similar tracking technologies to ensure the platform functions correctly, to keep your session secure, and to understand how users interact with the site. Here is a breakdown of the types of cookies in use:

• Essential cookies — these are required for the platform to function. They manage your login session, keep your bet slip intact while browsing, and maintain platform security. These cannot be disabled without breaking core functionality.
• Analytics cookies — these collect anonymous data about how users navigate ar99999 — which pages are most visited, how long sessions last, and where users typically exit. This data helps ar99999 improve the platform experience. No personally identifiable information is included in analytics data.
• Preference cookies — these remember your platform settings, such as preferred sports markets (e.g. PSL, T20 cricket, or football) or display preferences, so you do not have to re-select them each time you log in.
• Security cookies — used to detect and prevent fraudulent login attempts, bot activity, and account takeover attempts.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use core platform features. Disabling analytics or preference cookies will not affect your ability to place bets or make PKR transactions.

6 Data Retention

ar99999 retains your personal data for as long as your account is active and for a reasonable period thereafter, in line with the following principles:

• Active accounts — all account data is retained for the duration of your ar99999 account's active life.
• Closed accounts — following account closure, certain data — including transaction records, KYC documents, and bet history — is retained for a defined period to satisfy fraud prevention, security review, and record-keeping obligations. This period is typically up to five years from the date of closure, unless a shorter period is appropriate.
• Dormant accounts — accounts with no login or transaction activity for an extended period are considered dormant. ar99999 will attempt to notify you before taking action on a dormant account. Dormant account data may be archived or deleted after appropriate notice periods.
• Marketing preferences — if you opt out of promotional communications, your opt-out preference is retained indefinitely to ensure we do not contact you again for marketing purposes, even if other account data is later deleted.

When personal data is no longer required, ar99999 deletes or anonymises it in a secure manner so that it can no longer be linked back to you.

7 Security Measures

ar99999 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction.

• Encryption in transit — all data transmitted between your device and ar99999 is protected using SSL/TLS encryption. This applies to your login credentials, KYC document uploads, and PKR transaction data.
• Secure credential storage — account passwords are stored in hashed form. ar99999 staff cannot view your password. If you forget your password, a reset process is required — your original password cannot be retrieved.
• Access controls — access to personal data within ar99999's internal systems is restricted to staff who require it to perform their job functions. All such access is logged and periodically audited.
• Fraud detection systems — ar99999 uses automated systems to detect unusual login patterns, suspicious transaction behaviour, and potential account takeover attempts in real time.

While ar99999 takes all reasonable precautions to secure your data, no online platform can guarantee absolute security. You also play a role in protecting your account — never share your password, use a strong and unique password, and contact support immediately if you suspect unauthorised access.

8 Your Rights Over Your Personal Data

As an ar99999 user, you have several rights in relation to the personal data we hold about you. These rights can be exercised by contacting the ar99999 support team at any time.

9 Children's Privacy

ar99999 is an adult-only platform. Users must be at least 18 years of age to register and use any ar99999 service. ar99999 does not knowingly collect personal data from anyone under the age of 18.

Age verification is conducted as part of the registration and KYC process. Where ar99999 identifies or is notified that an account belongs to a person under 18, the following steps will be taken immediately:

• The account will be suspended and access blocked.
• Any personal data associated with the account will be deleted from ar99999's systems once the review is complete.
• Any deposits made will be returned to the originating payment account after standard verification checks.

If you believe a minor may have registered on ar99999, please contact support at once so the situation can be addressed promptly. ar99999 also encourages parents and guardians to use device-level parental controls to prevent underage access to online gaming platforms.

For more guidance on managing gaming in your household responsibly, visit the Responsible Gaming page.

10 Changes to This Privacy Policy

ar99999 may update this Privacy Policy from time to time to reflect changes in how the platform operates, new data processing activities, updates to the payment methods available in Pakistan, or shifts in best practice. The date at the top of this page reflects the most recent revision.

Where changes are significant — for example, if ar99999 introduces a new category of data collection or changes how data is shared with third parties — registered users will be notified via the contact details on their account before the changes take effect.

For minor or clarificatory changes, the updated policy will simply be published on this page. Continued use of ar99999 after the publication of an updated Privacy Policy constitutes acceptance of the revised terms.

11 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ar99999 handles your personal data, please do not hesitate to get in touch. The ar99999 support team handles all privacy-related enquiries with discretion and priority.

For responsible gaming concerns — including self-exclusion, deposit limit requests, or guidance on managing your time and budget on ar99999 — visit the Responsible Gaming page or contact support directly. These requests are always treated as a priority.

This Privacy Policy should be read alongside the ar99999 Terms and Conditions, which form a connected set of user agreements governing your use of the platform.